Jessica Hampton has been an analytics professional in the healthcare/insurance industry since 2008. Prior to that she worked for the Pennsylvania State Data Center (PASDC) as a reporting analyst. She holds the SAS Certified Base and Advanced Programmer for SAS 9 credentials, an MA in Mathematical Sciences/Statistics, an MA in English, and postbaccalaureate certificates in Data Mining and Geographic Information Systems (GIS). She is an experienced SAS user (PC, Unix, and EG environments), SAS Global Forum presenter, NESUG presenter, and SAS Press publications reviewer.