Jessica Hampton has been an analytics professional in the healthcare/insurance industry since 2008. Prior to that she worked for the Pennsylvania State Data Center (PASDC) as a reporting analyst. She holds the SAS Certified Base and Advanced Programmer for SAS 9 credentials, an MA in Mathematical Sciences/Statistics, an MA in English, and postbaccalaureate certificates in Data Mining and Geographic Information Systems (GIS). She is an experienced SAS/SQL user (PC, Unix, and EG environments), SAS Global Forum presenter, and SAS Press publications reviewer.